TERMS AND CONDITIONS
Last Updated: November 18, 2024
1. INTRODUCTION
Welcome to Carry - Popote, Chochote! These Terms and Conditions ("Terms") govern your use of the Carry mobile applications ("Apps"), website, and services provided by Carry, Inc. ("we", "us", or "our"). By accessing or using Carry, you agree to comply with and be bound by these Terms, as well as our Privacy Policy [insert link to Privacy Policy]. If you do not agree with these Terms, you must not use our services.
2. SERVICES PROVIDED
Carry is a platform that connects Users with delivery and transportation services. The App allows users to request and schedule deliveries, rides, and other related services ("Services"). Our role is to act as an intermediary between the users (customers) and service providers (drivers, couriers, etc.).
3. ELIGIBILITY
To use the services, you must:
4. ACCOUNT REGISTRATION
To access certain features of the App, you may be required to create an account with us. When registering, you agree to provide accurate, current, and complete information, and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
5. USE OF THE SERVICE
Delivery Requests: By using the App, you can request delivery services from registered service providers. You acknowledge that these providers are independent contractors and not employees or agents of Carry.
Pricing: The pricing for services will be determined based on various factors including distance, time, and delivery volume. Prices are subject to change, and the applicable fee will be communicated to you at the time of booking.
Prohibited Use: You agree not to use the Service for any illegal, harmful, or unauthorized purposes, including fraud, harassment, or violation of intellectual property rights.
Value of Delivered Items: The total value of the item(s) being delivered through the App must not exceed 200,000 TZS (Tanzanian Shillings).
6. PAYMENT TERMS
Payment Methods: Carry accepts various forms of payment, including cash, credit/debit cards and mobile wallets. You must provide accurate payment details for the transactions.
Charges: By requesting a service, you agree to pay the fees associated with the Service, including any applicable taxes, surcharges, or tips.
Refunds: Refunds for services will be handled on a case-by-case basis, depending on the circumstances and subject to our refund policy.
7. USER CONTENT
You may upload or submit content (such as feedback, ratings, photos) through the App. By submitting content, you grant Carry a perpetual, royalty-free, worldwide license to use, modify, and display your content in connection with the operation of the App.
You represent and warrant that the content you submit does not infringe on any third-party intellectual property rights and complies with all applicable laws.
8. PRIVACY
Your privacy is important to us. Please review our Privacy Policy link to Privacy Policy to understand how we collect, use, and protect your personal data.
9. INTELLECTUAL PROPERTY
Carry owns all intellectual property rights related to the App and services, including trademarks, logos, and content provided by us. You may not use our intellectual property without our prior written consent.
10. LIABILITY DISCLAIMER
No Guarantee of Service: We do not guarantee that the Service will be available at all times or without errors. We are not responsible for delays or disruptions in the Service caused by factors beyond our control.
Limitation of Liability: To the fullest extent permitted by law, Carry shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of the App or services.
11. TERMINATION
Carry reserves the right to suspend or terminate your account if you violate any of these Terms, engage in fraudulent activity, or use the App for illegal purposes.
You may also terminate your account at any time by contacting our support team.
12. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites or services that are not owned or controlled by Carry. We are not responsible for the content or practices of these third-party sites and services. You access them at your own risk.
13. GOVERNING LAW
These Terms are governed by the laws of [The United Republic of Tanzania], without regard to its conflict of law principles. Any disputes will be resolved in the competent courts of [The United Republic of Tanzania].
14. CHANGES TO THE TERMS
Carry reserves the right to modify or update these Terms at any time. Any changes will be communicated via the App or our website. Your continued use of the App after such modifications indicates your acceptance of the revised Terms.
15. CONTACT INFORMATION
For any questions or concerns regarding these Terms, please contact us at:
Bluebridge Solutions,
Elite Tower, Nnamdi Azikiwe Ave Opposite Hisense Store, Dar es Salaam, Tanzania.
Email: info@carrypopote.com
Phone:+255 744 325 435